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We deliver comprehensive technology solutions specifically designed for the unique demands of the retail industry.
We don’t just provide IT services – we understand retail. Our solutions are specifically tailored to the Australian retail industry, addressing the unique challenges of:
Maintaining customer connectivity during peak trading
Ensuring POS system reliability and uptime
Supply chain management for national retailers
Protecting customer data and payment systems
Supporting seasonal
demand fluctuations
We understand that in retail, every minute of downtime directly impacts revenue. Our team works tirelessly to ensure your operations run smoothly with minimal disruption.
Purpose-built solutions for retail challenges
25+ years serving Australian retail businesses
Australian-owned with nationwide coverage
Strategy to implementation to ongoing support
Future-ready technology and AI integration
Long-term partnerships with trusted expertise
“GPK build and manage the IT systems that make it easy for us. They are accountable, dependable, and a critical part of our team.”
– Neal Morgan, Managing Director
solutions partner
Essential 8 certified specialists
authorised partner
certified engineers
ITIL framework implementation
certifications per person annually (internal KPI)
Our IT helpdesk is based right here in Australia. So when your retail business needs support, simply pick up the phone and you’ll speak to one of our friendly, local experts.
Absolutely. We know how time-consuming it can be trying to plan, source, deploy, and manage your own IT. As a busy business manager, that’s not your job.
So we provide managed IT retail support that takes care of your entire IT suite for you. From optimising your network, to sourcing and rolling out your hardware, and with proactive IT support, we manage it all for you. You focus on running your store, and we take care of the tech.
There are two options for deploying a Merlin POS solution.
You can choose to buy it outright, where we help to implement your solution for you, and provide ongoing maintenance as an extra cost.
Alternatively, you can choose an SaaS approach, where you rent Merlin POS from us for an ongoing monthly fee. This way, you only pay for what you’re using, and all your maintenance and problem solving is included as part of your ongoing costs.
Get in touch with our team to discuss which Merlin POS solution is right for your business.
Without looking at your equipment first, we can’t say for certain whether or not this is possible. So it’s best that we conduct an IT assessment first, to review your current IT systems and determine the best approach.
Our goal is to help you optimise your store’s IT. So we won’t make you upgrade to any tools and technology that you don’t need. It’s all about ensuring you get more efficient and effective retail IT.
